Appointments

Appointments can be made by calling 01346 532215 between Monday and Friday from 08:00 in the morning to 18:00 at night.

If patients are making appointments with the nurse then the receptionist will ask for some details of the problem so that she can inform the nurse (in case anything needs set up for you).

Patients will be informed on their arrival if any surgeries are running late.

NHS Near Me Video Appointments

This practice offers NHS Near Me video appointments, powered by the Attend Anywhere system.

NHS Near Me Information

NHS Near Me is a video consulting service which allows patients to attend their appointment from the comfort of their own home or wherever is convenient, using their own computer, smartphone or tablet device.
To use this service you must have a booked video appointment with the practice. Your clinician or booking staff will be able to advise you whether a video appointment is suitable for you.

More information about NHS Near Me use in NHS Scotland and in NHS Grampian is available by clicking on the following links:

NHS Scotland Near Me information

NHS Grampian Near Me information

Click here to watch a youtube video about NHS Near Me how to use Near Me

Attend my appointment or make a test call

If you are ready to attend your video appointment, or you want to make a test call before your appointment is due, click the start video call button below (please ensure you are using Google Chrome on a Windows or Android device, or Safari on Apple devices). If you make a test call this tests your device, connection, speaker and camera, it does not make a call.

Emergency Appointments

The practice has available emergency appointments during the day.  These are for patients with urgent problems that cannot wait until the following day (e.g. chest pain, bad accident or injury).  Each situation is assessed prior to the patient been given the appointment.  The reception staff will ask the patients for the reason of the emergency.  We ask that patients respect the emergency appointments for urgent problems only.

Telephone Consultations

Telephone advice is available from all doctors.  Please ask the receptionist about these when you contact the surgery.  These are 5 minute appointments that can be used by patients who wish to speak to a GP instead of coming along to the surgery.

NHS NEAR ME VIDEO CONSULTATIONS

This practice offers NHS Near Me Video Appointments, powered by the Attend Anywhere System.

NHS NEAR ME INFORMATION

NHS Near Me is a video consulting service which allows patients to attend their appointment from the comfort of their own home or wherever is convenient, using their own computer, smartphone or tablet device.

To use this service you must have a booked video appointment with the practice.  Your clinician or reception staff will be able to advise you whether a video appointment is suitable for you.

More information about NHS Near Me use in NHS Scotland and in NHS Grampian is available by clicking on the following links:

NHS Scotland Near Me Information

NHS Grampian Near Me Information

Click here to watch a YouTube video about NHS Near Me - How to use Near Me

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Health Care Assistant

Our Health Care Assistant covers a variety of services including - blood tests, spirometry, blood pressure monitoring, ECG's, new patient checks and assisting the Doctors during Minor Surgery.  If you require a blood test or any of these other services then please ask for an appointment with her.

Interpreter Services

The surgery provides an interpreter service “Language Line” for patients who have difficulty speaking English.  A poster is displayed and further details can be received from the reception.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Home Visits

Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00 am. WE CANNOT GUARANTEE THAT YOU WILL RECEIVE A HOME VISIT IN THE AFTERNOON!

You may only request a home visit if you are housebound or are too ill to visit the practice; they are not to be used by people with transport problems (we ask that you ask a friend, family member or take public transport or taxi).

Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls

You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.

Sickness Certificates

You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

Evidence that you are sick

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.

You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.

Statement of Fitness for Work - ’Fit Note'

The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)